Refund policy

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Exceptions

For defective or damaged products, please contact us at customercare@little-seeds.co.uk to arrange a refund or exchange.

Special Conditions: To protect all our customers and make sure we handle every return or exchange with fairness, we will not accept a return or exchange in or outside our standard returns policy in some situations, these include:

• Failure to follow care instructions
• Damage caused by accident, neglect, misuse or improper care
• Items showing obvious excessive wear and tear
• Items damaged by external factors such as flooding or fire
• On occasion when we feel there has been an abuse of our returns policy in the past.

Returns

We currently do not provide free returns.

All returns must be postmarked within 14 days of the purchase date. All items must be returned new, unused, unworn and in the original Little Seeds packaging. 

Little Seeds can only accept back whole items, please note sets, multipacks etc are considered one and cannot be partially returned. 

Returns that do not meet our policy may not be accepted and will be sent back to the customer.

Return Process

To return an item, please mail to the following address:

Attn: Returns (order no.)
Little Seeds,
17 Privett Place,
Gosport,
Hampshire,
PO12 3SG